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As a result, California Department of Motor Vehicles suspended Cruise’s permit to operate driverless cars in the state. Technological issues aside, what really put Cruise in hot water late last year was its response to the incident. Regulators accused the company of withholding information about the crash, only sharing that a Cruise robotaxi ran over a pedestrian who had been flung into its path after first being struck by a human-driven vehicle. In 2017, Cruise was conducting testing on public roads with Cruise AVs in San Francisco, Scottsdale, Arizona, and the metropolitan Detroit area. Cruise has not announced when or where it will resume driverless operations. The company’s main operations were historically based in San Francisco, but Cruise lost its permits to operate there following the accident.
GM plans to put totally driverless Cruise vehicles back on U.S. roads: Here's how
Cruise has received funding from other leading companies and investors—including Honda, Microsoft, T. Rowe Price, and Walmart. Cruise ridehail services are not available at this time, but you can join the waitlist to be one of the first. We’re working to bring new transportation options that work for you and your community. In November, the Detroit Free Press reported GM paused production of the Cruise Origin at Factory Zero.
Driving cities forward
"We have not set a timeline for deployment," said Morrissey of putting the modified Bolts back on roads. "Our goal is to relaunch in one city with supervised driving with Bolt-based Cruise AVs (autonomous vehicles) as soon as possible once we have taken steps to rebuild trust with regulators and the public." Cruise will resume manual driving of its autonomous vehicles to create maps and gather road information in certain cities, starting with Phoenix, the company said Tuesday. The GM subsidiary already had a presence in Phoenix before it pulled its entire U.S.-based fleet last year following an incident in San Francisco that left a pedestrian stuck under and dragged by a Cruise robotaxi.
How will driverless cars ‘talk’ to pedestrians? Waymo has a few ideas
In a video of the event provided to the Detroit Free Press by J.D. Power, Reuss said it will likely take Cruise four to five years to earn back the trust of the public. It’s unclear, but GM has already tightened the reins by signaling that layoffs would be coming. Cruise has already laid off many of the contract workers who do maintenance and fleet operations for the company. But now it seems like Cruise employees are at risk of losing their jobs as well. Cruise has hired a law firm to investigate how it responded to regulators, as its cars sit idle and questions grow about its C.E.O.’s expansion plans.
Robotaxi companies had an active week, expanding coverage and services while the world waits for Tesla’s promised self-driving taxi in August. GM has owned Cruise since 2016 and Cruise was operating its robo-taxi fleets in San Francisco, Austin, Texas, and Phoenix until it stopped all operations and recalled its fleet of 950 modified Bolts in November after the incident. Department of Justice and the Securities and Exchange Commission opened investigations into Cruise following the October incident in California. General Motors President Mark Reuss said Thursday that GM plans for its self-driving subsidiary Cruise to get back on U.S. roads in the next year or two but said it might take longer to win back the trust of the public. Initially, that means taking more of a direct hand in Cruise’s operation.
General Motors' (GM) Cruise to Restart Operation in Arizona - Yahoo Finance
General Motors' (GM) Cruise to Restart Operation in Arizona.
Posted: Thu, 11 Apr 2024 07:00:00 GMT [source]
New paths ahead
The company subsequently paused driverless operations nationwide, appointed a new chief safety officer, recalled all 950 of its vehicles, and retained an outside group to perform an independent safety audit. The October incident wasn’t the first time Cruise’s technology has caused problems. Even as Cruise expanded to new cities in the second half of 2023, its robotaxis were routinely malfunctioning in cities like San Francisco and Austin, disrupting the flow of traffic, public transit and first responders.
Cruise AV
The D.M.V. said the company had “misrepresented” its technology and told Cruise to shut down its driverless car operations in the state. Cruise said its "goal is to resume driverless operations," however it did not provide a timeline for doing so. It also did not announce a timetable for expanding human-driven vehicles to other cities. The redeployed vehicles will not operate as they previously did — as robotaxis — but will "create maps and gather road information in select cities, starting in Phoenix," the company said. The relaunch comes after the company ceased operations weeks after an Oct. 2 accident in which a pedestrian in San Francisco was dragged 20 feet by a Cruise robotaxi after being struck by a separate vehicle. General Motors' Cruise self-driving vehicle unit will redeploy cars on U.S. roadways Tuesday for the first time since October, beginning with a small fleet of human-driven vehicles in Phoenix, the company said.
Incidents
Cruise began expanding its paid service area in the Phoenix area in August 2023. Alphabet’s Waymo — Cruise’s main competitor that’s still active in San Francisco — has operated a paid, driverless robotaxi service in the area since 2020 and last year doubled its service area in downtown Phoenix and launched driverless rides to the airport. He argued that self-driving cars would lead to a dramatic drop in traffic fatalities, using the example of a young girl killed in a San Francisco intersection to bolster his argument.
Waymo, Cruise and Zoox Inch Forward Ahead of Tesla Joining Robotaxi Race
Prior to that incident, Cruise had been announcing launches in new cities — including Dallas, Houston and Miami — at a startling pace. Critics accused the company of expanding too fast and cutting corners on safety. "We have not yet made a commitment to where or when we will start supervised or driverless operations," a spokesperson said in a statement to CNBC. We believe driverless technology has the potential to save lives, enhance access and improve communities. Power Auto Summit in Las Vegas, ahead of the National Auto Dealers Association convention, to a crowd of mostly car dealers.
Cruise even bought a full-page ad in The New York Times declaring “human drivers are terrible” and holding up its driverless cars as the only solution. And Vogt confidently took the stage at an investor conference and said Cruise’s steering wheel- and pedal-less Origin shuttles were “just days away” from federal approval — despite no such approval pending. "In October 2023, we paused operations of our fleet to focus on rebuilding trust with regulators and the communities we serve, and to redesign our approach to safety," Cruise said in a blog post. "We've made significant progress, guided by new company leadership, recommendations from third-party experts, and a focus on a close partnership with the communities in which our vehicles operate. We are committed to this improvement as a continuous effort." According to the Times, the company “put a priority on the speed of the program over safety.” In many ways, it echoes Uber’s infamous approach to self-driving cars, which cut corners on safety in order to get more cars on the road.
His work has appeared in The New York Daily News and City & State. Now Cruise appears to be going back to basics, a sharp pivot away from the aggressive growth strategy the company has been pursuing for the last few years. In 2022, former Cruise CEO and co-founder Kyle Vogt — who stepped down amid last year’s controversy — told investors that Cruise had “de-risked the technical approach” by applying what worked well in San Francisco to similar ride-share markets. The company said in January that investigations or inquiries into the incident included those by the California DMV, the California Public Utilities Commission, the National Highway Traffic Safety Administration, the U.S. A third-party probe into the October incident and subsequent fallout, which was ordered by GM and Cruise, found culture issues, ineptitude and poor leadership were at the center of regulatory oversights that led to the accident.
General Motors’ Cruise is redeploying robotaxis in Phoenix after nearly five months of paused operations, the company said in a blog post. The cars will be in “manual mode,” so they won’t be driving themselves. Last month Cruise achieved a significant milestone toward its vision of a safer, more sustainable and accessible transportation future as it became the first company to offer fully driverless rides to the public in a major U.S. city. Rather than sit back and let driverless cars come to them eventually, Barra insisted on GM staying in the driver’s seat.
GM CEO Mary Barra would routinely invite him to appear on earnings calls or to speak at investor conferences in a sign that the automaker was fully invested in Cruise. Barra herself went onstage at CES in 2022 and declared that GM would sell fully autonomous vehicles, powered by Cruise’s technology, to regular people by mid-decade. Other car companies have sought to put some distance between themselves and the startups working on self-driving cars. But GM has stayed bullish, insisting that the billions of dollars it was sinking into the technology (GM has lost $8.2 billion on Cruise since 2017) would eventually result in a safer future — and a huge payout for the company.
The announcement at CES certainly seemed to confirm that version of events. The automaker’s driverless car subsidiary, Cruise, announced last night the resignation of Kyle Vogt as CEO. The decision came over a month after an incident in which a hit-and-run victim became pinned under a Cruise vehicle and then was dragged 20 feet to the side of the road.
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